Return & Refund Policy
At Smash Seasonings, we stand behind the quality of our products and aim to ensure our customers are completely satisfied with their purchase. While we do not accept product returns, we are committed to rectifying any issues with your order.
– If you receive a product that you believe is damaged or defective, please reach out to us within 10 days of receiving your order.
– To initiate a refund or replacement request, contact our customer service team with your order number, the issue in detail, and any relevant photographs of the product.
– After reviewing your request, we will determine if you are eligible for a replacement or a refund.
– Eligibility for refunds or replacements will be determined on a case-by-case basis, and we reserve the right to limit or decline requests that are found to be excessive or potentially fraudulent.
– For health and safety reasons, all sales are final, and products cannot be returned.
– Eligible refunds will be processed to the original payment method within a certain number of days, depending on your card issuer’s policies.
– If a replacement is granted, we will ship the new item to you at no additional cost.
If you have any questions or concerns about your order, our customer support team is here to help. Contact us at email@example.com for assistance.
We value your business and thank you for choosing Smash Seasonings.